Donation Policy

Two ways to give

Online payment. On the donate page you choose an amount and are sent to Pesapal, our payment provider, where you pay by card, mobile money or bank. Your payment details go to Pesapal, not to us. We mark a gift as received only after Pesapal confirms the payment to us directly. You can give in US dollars, Ugandan shillings, euros or pounds.

Pledge. The pledge form tells us you would like to give and how much. It is not a payment and no money is taken. A member of our team follows up with you by email to arrange the actual transfer, and we confirm your gift once it arrives.

Monthly gifts

If you choose a monthly gift, you are charged once. We do not yet charge you automatically each month. If you would like to give again the next month, you are welcome to come back to the donate page.

Receipts

After a successful online payment we email you a confirmation with a reference number. Keep it. If you need to ask us about a gift, that number is the quickest way for us to find it.

How gifts are used

Gifts help us keep our active work going and start the departments we have planned but cannot yet begin. Each department page lists what it needs. We do not yet publish a percentage breakdown of how gifts are divided. If you want to know how a particular gift was used, ask us and we will tell you.

If something goes wrong

If you were charged twice, charged the wrong amount, or think a payment was made in error, contact us as soon as you can with your reference number and the email you used. We will look into it and tell you what we find. Refunds are decided case by case and depend on Pesapal as well.

Your information

What we keep about you when you give is described in our Privacy Policy.

Contact us

Email info@stacafrica.org, call +256 780 838 191, or use the contact page.